Question 1

What types of honey does True Natural offer?

Accepted Answer

We offer a variety of premium honey including raw honey, wildflower honey, multifloral honey, forest honey, and seasonal specialty batches sourced responsibly.

Question 2

Is your honey pure and authentic?

Accepted Answer

Yes, our honey is 100% pure and unadulterated. It is unprocessed and sourced directly from trusted beekeepers.

Question 3

What are the shipping options and delivery times?

Accepted Answer

We offer India-wide delivery with processing time of 0-2 business days and delivery within 3-7 business days. Free shipping is available on eligible orders.

Question 4

What is your return policy for honey?

Accepted Answer

We accept returns of unopened and unused honey jars within 7 days of delivery. Due to safety and hygiene reasons, opened jars cannot be returned unless they arrive damaged or defective.

Question 5

How can I contact True Natural customer service?

Accepted Answer

You can reach us via email at support@truenatural.in or call us at +91 85780 79660. We're available Monday to Saturday 10 AM to 10 PM.

Question 6

Do you offer honey recommendations or guidance?

Accepted Answer

Yes, our experts can help you choose the right honey based on taste preferences, usage (wellness, cooking, daily use), and regional varieties.

Question 7

What payment methods do you accept?

Accepted Answer

We currently accept Cash on Delivery (COD) for orders within India.

Question 8

Does honey crystallize?

Accepted Answer

Yes, pure raw honey may crystallize over time, especially in cooler temperatures. This is a natural process and a sign of purity. Place the jar in warm water to liquefy.

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