Return & Purity Guarantee
We stand behind every jar of honey we sell. Our straightforward return policy and purity guarantee ensure your complete satisfaction with every order.
14-Day Returns
Return unopened honey jars in original condition within 14 days for a full refund or exchange.
Easy Returns Process
Initiate returns through our portal and get prepaid labels for defective honey products.
Purity Guarantee
All True Natural honey is 100% pure, raw, and free from additives. If you are not satisfied, contact us for a replacement or refund.
Our Return Policy
Eligibility
Honey jars must be unopened, in original packaging with all labels attached. Proof of purchase required.
Non-Returnable Items
- Opened honey jars
- Used or consumed products
- Items not in original packaging
Return Process
- Contact support for RMA number
- Package honey jars securely
- Include original invoice
- Ship to our returns center
Purity Guarantee
100% Pure, Raw Honey
Our Promise: Every jar is 100% pure, raw, and unadulterated honey—no sugar, no preservatives, no chemicals.
Satisfaction Guarantee: If you are not satisfied, contact us for a replacement or refund.
Claim Process: Submit your concern with photos and proof of purchase.
What is Not Covered
Exclusions: Opened or consumed honey, improper storage, and normal crystallization are not covered.
Need Help With a Return?
Our support team is ready to assist you with returns, exchanges, and purity guarantee claims for your honey order.
Contact SupportContinue Shopping