Return & Refund Policy
At True Natural, we value your trust and want you to be satisfied with your purchase. This Return Policy explains the conditions and process for returning or exchanging our natural honey products.
Last updated: September 6, 2025
Quick Reference Summary
7 days from delivery date
Sealed, unused, original packaging
Email [email protected]
7-Day Return Window
Return eligible honey jars within 7 days of delivery. Late returns will not be accepted.
Product Condition
Honey must be sealed, unused, and in its original packaging. Opened jars cannot be returned for hygiene and food safety reasons.
Damaged Items
Report damaged or leaked honey jars within 7 days for replacement or refund.
Need Help with Returns?
Our customer support team is ready to assist you with any return, exchange, or refund queries.
Email Support
[email protected]Phone Support
+91 870 997 3162Return Address
Mobarak apartment, Purulia Rd, opposite union bank, Kantatoli, Ranchi, Mahilong, Jharkhand 834001