Terms and Conditions
Please read these terms and conditions carefully before using our website or purchasing from True Natural.
Last updated: September 6, 2025
Legal Agreement
By using our website, you agree to be bound by these terms and conditions.
Quality Commitment
All honey is 100% natural and raw, free from preservatives, chemicals, or additives.
Transparent Policies
Clear terms regarding orders, shipping, returns, and refunds.
Acceptance of Terms
By accessing and using the True Natural website, mobile application, or services, you agree to comply with these terms and conditions. These terms apply to all visitors, customers, and users of our services.
Use of Website
You may use our website for lawful purposes only. You must not misuse our site by knowingly introducing harmful material or engaging in fraudulent activities.
Orders and Pricing
All orders are subject to acceptance and availability. Prices are listed in INR and may change without notice. Payment must be made at the time of purchase.
Shipping and Delivery
We strive to deliver products within the estimated time frames. However, delivery times may vary due to factors beyond our control. Customers are responsible for providing accurate shipping information.
Returns and Refunds
For hygiene and safety reasons, food items are non-returnable. Refunds are only provided for damaged, defective, or wrongly delivered items. Please contact us within 48 hours of delivery for resolution.
Limitation of Liability
True Natural shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Governing Law
These terms and conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Ranchi, Jharkhand courts.
Important Notice
These Terms and Conditions constitute a legal agreement. By using our website or services, you acknowledge that you have read, understood, and agreed to these terms.
Questions About These Terms?
If you have any questions about these Terms and Conditions, please contact our customer service team:
Email: [email protected]
Phone: +91 870 997 3162
Address: Mobarak apartment, Purulia Rd, opposite union bank, Kantatoli, Ranchi, Mahilong, Jharkhand 834001